Odd Crashing Problem

[Qqwy]

It's strange, because I read elsewhere that the beta only worked on a few machines and the final version should work on all machines.

I can run the beta version on my laptop without any problems(except it is a little slow when there are lots of particle effcts at the screen on the same time). However, the released (1.0.0 and 1.0.1) versions crash.
When starting the application, a screen comes up and right away closes again.

I'm on a HP Compaq 6720s computer, with an Intel Celeron CPU, 1.73 Ghz
I have 2GB of 32 bit RAM.
I'm running on Windows 7.

[Mathias]

The important aspect of your configuration is the GPU. Could you post the output of this program? http://ononesoft.cachefly.net/support/DoctorGL.exe.zip

Basically, your GPU needs to support these OpenGL extensions (which are available on pretty much all cards):
GL_EXT_framebuffer_object
GL_ARB_vertex_shader
GL_ARB_fragment_shader
GL_ARB_texture_non_power_of_two

Thanks!

[Qqwy]

Windows tells me that the program crashes. Running it in administrator mode doesn't change that.

I don't know my exact GPU system. I know it is a virtual GPU that is built inside my CPU. My laptop is about 6 years old and not very fast and all those things, but the strange part is that I could run the beta version of Great Work.

[heychrisk]

I'm having the same issue: the game crashes immediately after opening, and the program you linked to won't run either. I'm running a Dell desktop with Windows 8 and a Radeon 4300 graphics card. Any ideas on how to address this? I'd love to be able to play this game.

[trampra]

It seems that I am not the only one who can't play this game on my laptop with the same problems posted above.  I find it frustraing and puzzling not to find info on system requirements anywhere at Niffla's site. Could someone from the game support team explain why this happens and how it could be fixed? 

[Mathias]

Can you please provide full system specifications and some more information about the crash (a callstack/stacktrace or just the content of the error message you get would help)? It could be that you're on outdated drivers if you can't even run DoctorGL; I'd really expect that to run at least.

[starbo]

The important aspect of your configuration is the GPU. Could you post the output of this program? http://ononesoft.cachefly.net/support/DoctorGL.exe.zip

Basically, your GPU needs to support these OpenGL extensions (which are available on pretty much all cards):
GL_EXT_framebuffer_object
GL_ARB_vertex_shader
GL_ARB_fragment_shader
GL_ARB_texture_non_power_of_two

Thanks!

I remember seeing you post exactly this before, yet I see instances all over the net of people not able to play this game.  Here's the info from when I ran DoctorGL:

Spoiler: (click to show/hide)

Video Card Vendor:    Intel
Renderer:             Intel Bear Lake B
OpenGL Version:       1.4.0 - Build 7.15.10.5218
GLU Version:          1.2.2.0 Microsoft Corporation

Current pixel format: 6

Pixel Formats supported by this video card
------------------------------------------
#   Type   Flags      Buf   Type   Color(R-G-B-A)   Z-Depth   Stencil   Accum(R-G-B-A)
1   ICD   00000024   SGL   RGBA   32 (8-8-8-8)      0      0      0(0-0-0-0)
2   ICD   00000025   DBL   RGBA   32 (8-8-8-8)      0      0      64(16-16-16-16)
3   ICD   00000024   SGL   RGBA   32 (8-8-8-8)      16      0      0(0-0-0-0)
4   ICD   00000025   DBL   RGBA   32 (8-8-8-8)      16      0      64(16-16-16-16)
5   ICD   00000024   SGL   RGBA   32 (8-8-8-8)      24      8      0(0-0-0-0)
6   ICD   00000025   DBL   RGBA   32 (8-8-8-8)      24      8      64(16-16-16-16)
7   GEN   0000007C   SGL   RGBA   32 (8-8-8-0)      32      8      64(16-16-16-0)
8   GEN   0000007C   SGL   RGBA   32 (8-8-8-0)      16      8      64(16-16-16-0)
9   GEN   00000465   DBL   RGBA   32 (8-8-8-0)      32      8      64(16-16-16-0)
10   GEN   00000465   DBL   RGBA   32 (8-8-8-0)      16      8      64(16-16-16-0)
11   GEN   0000007C   SGL   RGBA   32 (8-8-8-8)      32      8      64(16-16-16-16)
12   GEN   0000007C   SGL   RGBA   32 (8-8-8-8)      16      8      64(16-16-16-16)
13   GEN   00000465   DBL   RGBA   32 (8-8-8-8)      32      8      64(16-16-16-16)
14   GEN   00000465   DBL   RGBA   32 (8-8-8-8)      16      8      64(16-16-16-16)
15   GEN   0000007C   SGL   CI   32 (8-8-8-0)      32      8      0(0-0-0-0)
16   GEN   0000007C   SGL   CI   32 (8-8-8-0)      16      8      0(0-0-0-0)
17   GEN   00000465   DBL   CI   32 (8-8-8-0)      32      8      0(0-0-0-0)
18   GEN   00000465   DBL   CI   32 (8-8-8-0)      16      8      0(0-0-0-0)
19   GEN   00000078   SGL   RGBA   24 (8-8-8-0)      32      8      64(16-16-16-0)
20   GEN   00000078   SGL   RGBA   24 (8-8-8-0)      16      8      64(16-16-16-0)
21   GEN   00000078   SGL   RGBA   24 (8-8-8-8)      32      8      64(16-16-16-16)
22   GEN   00000078   SGL   RGBA   24 (8-8-8-8)      16      8      64(16-16-16-16)
23   GEN   00000078   SGL   CI   24 (8-8-8-0)      32      8      0(0-0-0-0)
24   GEN   00000078   SGL   CI   24 (8-8-8-0)      16      8      0(0-0-0-0)
25   GEN   00000078   SGL   RGBA   16 (5-5-5-0)      32      8      32(11-11-10-0)
26   GEN   00000078   SGL   RGBA   16 (5-5-5-0)      16      8      32(11-11-10-0)
27   GEN   00000078   SGL   RGBA   16 (5-5-5-8)      32      8      32(8-8-8-8)
28   GEN   00000078   SGL   RGBA   16 (5-5-5-8)      16      8      32(8-8-8-8)
29   GEN   00000078   SGL   CI   16 (5-5-5-0)      32      8      0(0-0-0-0)
30   GEN   00000078   SGL   CI   16 (5-5-5-0)      16      8      0(0-0-0-0)
31   GEN   00000078   SGL   RGBA   8 (3-3-2-0)      32      8      32(11-11-10-0)
32   GEN   00000078   SGL   RGBA   8 (3-3-2-0)      16      8      32(11-11-10-0)
33   GEN   00000078   SGL   RGBA   8 (3-3-2-8)      32      8      32(8-8-8-8)
34   GEN   00000078   SGL   RGBA   8 (3-3-2-8)      16      8      32(8-8-8-8)
35   GEN   00000078   SGL   CI   8 (3-3-2-0)      32      8      0(0-0-0-0)
36   GEN   00000078   SGL   CI   8 (3-3-2-0)      16      8      0(0-0-0-0)
37   GEN   00000078   SGL   RGBA   4 (1-1-1-0)      32      8      16(5-6-5-0)
38   GEN   00000078   SGL   RGBA   4 (1-1-1-0)      16      8      16(5-6-5-0)
39   GEN   00000078   SGL   RGBA   4 (1-1-1-8)      32      8      16(4-4-4-4)
40   GEN   00000078   SGL   RGBA   4 (1-1-1-8)      16      8      16(4-4-4-4)
41   GEN   00000078   SGL   CI   4 (1-1-1-0)      32      8      0(0-0-0-0)
42   GEN   00000078   SGL   CI   4 (1-1-1-0)      16      8      0(0-0-0-0)


OpenGL extensions found for the current pixel format
----------------------------------------------------
GL_ARB_depth_texture
GL_ARB_fragment_program
GL_ARB_multitexture
GL_ARB_point_parameters
GL_ARB_shadow
GL_ARB_texture_border_clamp
GL_ARB_texture_compression
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_dot3
GL_ARB_texture_env_crossbar
GL_ARB_transpose_matrix
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_window_pos
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_compiled_vertex_array
GL_EXT_cull_vertex
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_multi_draw_arrays
GL_EXT_packed_pixels
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_two_side
GL_EXT_stencil_wrap
GL_EXT_texture_compression_s3tc
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_lod_bias
GL_EXT_texture_filter_anisotropic
GL_EXT_texture3D
GL_3DFX_texture_compression_FXT1
GL_IBM_texture_mirrored_repeat
GL_NV_blend_square
GL_NV_texgen_reflection
GL_SGIS_generate_mipmap
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_WIN_swap_hint

How would I install the correct drivers?  Or can I?

[trampra]

Thanks, Mathias, for your input.  DoctorGL on my laptop has the following results, and, alas,  my video card does not seem to support none of the OpenGL extensions you mention (driver is up to date):

Spoiler: (click to show/hide)

Video Card Vendor:    Intel
Renderer:             Intel 965/963 Graphics Media Accelerator
OpenGL Version:       1.5.0 - Build 7.14.10.1461
GLU Version:          1.2.2.0 Microsoft Corporation

Current pixel format: 6

Pixel Formats supported by this video card
------------------------------------------
#   Type   Flags      Buf   Type   Color(R-G-B-A)   Z-Depth   Stencil   Accum(R-G-B-A)
1   ICD   00008024   SGL   RGBA   32 (8-8-8-8)      0      0      0(0-0-0-0)
2   ICD   00008025   DBL   RGBA   32 (8-8-8-8)      0      0      64(16-16-16-16)
3   ICD   00008024   SGL   RGBA   32 (8-8-8-8)      16      0      0(0-0-0-0)
4   ICD   00008025   DBL   RGBA   32 (8-8-8-8)      16      0      64(16-16-16-16)
5   ICD   00008024   SGL   RGBA   32 (8-8-8-8)      24      8      0(0-0-0-0)
6   ICD   00008025   DBL   RGBA   32 (8-8-8-8)      24      8      64(16-16-16-16)
7   GEN   0000807C   SGL   RGBA   32 (8-8-8-0)      32      8      64(16-16-16-0)
8   GEN   0000807C   SGL   RGBA   32 (8-8-8-0)      16      8      64(16-16-16-0)
9   GEN   00008465   DBL   RGBA   32 (8-8-8-0)      32      8      64(16-16-16-0)
10   GEN   00008465   DBL   RGBA   32 (8-8-8-0)      16      8      64(16-16-16-0)
11   GEN   0000807C   SGL   RGBA   32 (8-8-8-8)      32      8      64(16-16-16-16)
12   GEN   0000807C   SGL   RGBA   32 (8-8-8-8)      16      8      64(16-16-16-16)
13   GEN   00008465   DBL   RGBA   32 (8-8-8-8)      32      8      64(16-16-16-16)
14   GEN   00008465   DBL   RGBA   32 (8-8-8-8)      16      8      64(16-16-16-16)
15   GEN   0000807C   SGL   CI   32 (8-8-8-0)      32      8      0(0-0-0-0)
16   GEN   0000807C   SGL   CI   32 (8-8-8-0)      16      8      0(0-0-0-0)
17   GEN   00008465   DBL   CI   32 (8-8-8-0)      32      8      0(0-0-0-0)
18   GEN   00008465   DBL   CI   32 (8-8-8-0)      16      8      0(0-0-0-0)
19   GEN   00000078   SGL   RGBA   24 (8-8-8-0)      32      8      64(16-16-16-0)
20   GEN   00000078   SGL   RGBA   24 (8-8-8-0)      16      8      64(16-16-16-0)
21   GEN   00000078   SGL   RGBA   24 (8-8-8-8)      32      8      64(16-16-16-16)
22   GEN   00000078   SGL   RGBA   24 (8-8-8-8)      16      8      64(16-16-16-16)
23   GEN   00000078   SGL   CI   24 (8-8-8-0)      32      8      0(0-0-0-0)
24   GEN   00000078   SGL   CI   24 (8-8-8-0)      16      8      0(0-0-0-0)
25   GEN   00000078   SGL   RGBA   16 (5-5-5-0)      32      8      32(11-11-10-0)
26   GEN   00000078   SGL   RGBA   16 (5-5-5-0)      16      8      32(11-11-10-0)
27   GEN   00000078   SGL   RGBA   16 (5-5-5-8)      32      8      32(8-8-8-8)
28   GEN   00000078   SGL   RGBA   16 (5-5-5-8)      16      8      32(8-8-8-8)
29   GEN   00000078   SGL   CI   16 (5-5-5-0)      32      8      0(0-0-0-0)
30   GEN   00000078   SGL   CI   16 (5-5-5-0)      16      8      0(0-0-0-0)
31   GEN   00000078   SGL   RGBA   8 (3-3-2-0)      32      8      32(11-11-10-0)
32   GEN   00000078   SGL   RGBA   8 (3-3-2-0)      16      8      32(11-11-10-0)
33   GEN   00000078   SGL   RGBA   8 (3-3-2-8)      32      8      32(8-8-8-8)
34   GEN   00000078   SGL   RGBA   8 (3-3-2-8)      16      8      32(8-8-8-8)
35   GEN   00000078   SGL   CI   8 (3-3-2-0)      32      8      0(0-0-0-0)
36   GEN   00000078   SGL   CI   8 (3-3-2-0)      16      8      0(0-0-0-0)
37   GEN   00000078   SGL   RGBA   4 (1-1-1-0)      32      8      16(5-6-5-0)
38   GEN   00000078   SGL   RGBA   4 (1-1-1-0)      16      8      16(5-6-5-0)
39   GEN   00000078   SGL   RGBA   4 (1-1-1-8)      32      8      16(4-4-4-4)
40   GEN   00000078   SGL   RGBA   4 (1-1-1-8)      16      8      16(4-4-4-4)
41   GEN   00000078   SGL   CI   4 (1-1-1-0)      32      8      0(0-0-0-0)
42   GEN   00000078   SGL   CI   4 (1-1-1-0)      16      8      0(0-0-0-0)


OpenGL extensions found for the current pixel format
----------------------------------------------------
GL_ARB_depth_texture
GL_ARB_fragment_program
GL_ARB_multitexture
GL_ARB_occlusion_query
GL_ARB_point_parameters
GL_ARB_shadow
GL_ARB_texture_border_clamp
GL_ARB_texture_compression
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_dot3
GL_ARB_texture_env_crossbar
GL_ARB_transpose_matrix
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_window_pos
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_compiled_vertex_array
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_multi_draw_arrays
GL_EXT_packed_pixels
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_two_side
GL_ARB_texture_rectangle
GL_EXT_texture_rectangle
GL_EXT_stencil_wrap
GL_EXT_texture_compression_s3tc
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_lod_bias
GL_EXT_texture_filter_anisotropic
GL_EXT_texture3D
GL_3DFX_texture_compression_FXT1
GL_IBM_texture_mirrored_repeat
GL_NV_blend_square
GL_NV_texgen_reflection
GL_SGIS_generate_mipmap
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_WIN_swap_hint

I, too, would very much appreciate it if the game could be playable on a wider range of video cards.

[Nifflas]

Odd, according to this page there should be drivers for your card that supports the extensions.

[trampra]

Nifflas' staff, thank you very much for the Open GL Capability report (never knew this before).  Unfortunately, my video card does not show up on the list, and I assume that the game is not playable on my laptop (no luck on my desktop either).   Would appreciate it greatly if you could accommodate the needs of some/many frustrated people by coming up with a different version of the game.